Add Resolution

Add a resolution to a request

URL
https://sdpondemand.manageengine.com/api/json/request/REQUEST_ID/resolution

Method
HTTP POST

API description
Adds a resolution to a request in the ServiceDesk Plus On-Demand application

Parameters to be passed
authtoken, scope, OPERATION_NAME (value is ADD_RESOLUTION), INPUT_DATA

Sample INPUT_DATA:

{
   "operation": {
      "Details": {
         "RESOLUTION": "resolution test"
      }
   }
}

Sample Request:

curl -d "scope=sdpodapi&authtoken=244c93bbd236cba1f03ea4af747e2b3a
&OPERATION_NAME=ADD_RESOLUTION&INPUT_DATA=
{operation:{Details:{RESOLUTION:Resolution Text}}}"
https://sdpondemand.manageengine.com/api/json/request/10/resolution

Sample Response:

{
   "operation": {
      "name": "ADD_RESOLUTION",
      "result": {
         "status": "Success",
         "message": "Resolution successfully saved for the request"
      }
   }
}